Why can’t commuters give way to priority passengers?

MRT etiquette has been the bane of Singaporeans for decades. A recent Reddit thread started by user @Chromecastbuiltin put a spotlight on the inconsiderate actions of MRT commuters. Priority user gantries at the MRT are meant for those travelling with strollers, bulky items, as well as those on Personal Mobility Aids (PMA). These gantries are two-way, to allow for ease of entry or exit. Passengers have to wait for the gantry to clear, and for the signal arrow to turn green before they can tap their cards. Singapore’s public transport system has implemented many initiatives over the years to encourage graciousness and consideration.

The annual Graciousness campaign started in 2009 to promote acts of thoughtful behaviour on the public transport system. This year, the campaign is no different. It is slated to include audio, visual, and delectable treats in lieu of the cause. In addition to its usual vibrant MRT designs, the Land Transport Authority (LTA) has partnered with Burger King to serve a limited “Thoughtful Sundae” and even curated a “Thoughtful Bunch” playlist on Spotify.

Despite the frequency of said campaigns, the issue has never gone away. Entire forums are still dedicated to people airing their grievances.

User @wocelot1003’s encounter happened at the MRT lift. She parked her pram at the side of the lift and when the door opened, adjusted to reverse in. The door closed on her as someone didn’t notice her.

Another user reasoned that it may be because people tend to be in their “own bubble” when they are on public transport, and are less aware of others’ needs around them.

Public opinion is also divided over whether pregnant women or injured individuals deserve a seat.

In 2022, a pregnant mother who was not offered a seat on the train faced backlash on TikTok with netizens calling her ‘entitled’ for expecting a seat. Another incident calling out MRT passengers for not giving up their seat for an injured man with a crutch also faced backlash.

Most netizens felt that the injured man should have just asked for the seat, whilst others questioned why he was still out and about despite being injured.

Is it the Singaporean DNA to not be gracious on the MRT?